Terms & Conditions of My Engineer Ltd

Below are our Terms and Conditions for all services offered. For our GDPR and Sustainability Policy, click the buttons for these.

Overall Terms & Conditions for all My Engineer Ltd services:

Version: March 2025

My Engineer Ltd T/A myengineer.ie may also be referred to as myengineer.ie; my3D.ie; myPropertySurvey.ie; myPlans.ie; myArchitect.ie; myCerts.ie; myConstruction.ie; myMaps.ie; myObjection.ie; myPlanning.ie; mySelfbuild.ie; myCosting.ie; ballpark.ie; dwaynehiggins.ie or mySurvey.ie either together or separately, using either upper or lower case letters, with or without “www”, “http”, “https” or other such Internet Protocol language to specifically infer the legal company entity that is My Engineer Ltd, Sun Street, Tuam, Co. Galway, Ireland, H54 E166 which is a registered company, registered in Ireland with the Companies Registration Office number 664493 (hereinafter referred to as “The Company”). The Director of the Company is Mr. Dwayne Higgins and the Secretary is Ms. Margaret Higgins. "The Client" or "Client" is the person that procures a service from The Company.

By accessing this website we assume you accept these terms and conditions in full. Do not continue to use the website of The Company if you do not accept all of the terms and conditions.

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and any or all Agreements: "Client", "You" and "Your" refers to you, the person accessing this website and accepting the Company's terms and conditions. "The Company", "Ourselves", "We", "Our" and "Us", refers to our Company. "Party", "Parties", or "Us", refers to both the Client and ourselves, or either the Client or ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner, whether by formal meetings of a fixed duration, or any other means, for the express purpose of meeting the Client's needs in respect of provision of the Company's stated services/products, in accordance with and subject to, prevailing law of Ireland. Any use of the above terminology or other words in the singular, plural, capitalisation and/or he/she or they, are taken as interchangeable and therefore as referring to same.

ONLINE QUOTES

We reserve the right to amend, change or withdraw an online quotation if incorrect information has been submitted on the online form, or if there have been changes to the scope of works or circumstances subsequently afterwards.

CONFLICTS OF INTEREST

We reserve the right to amend, change or withdraw our services if there is a potential conflict of interest. If we become aware of a potential conflict of interest at the outset, we will bring this to your attention and give you the option to proceed or withdraw if we determine that such a conflict may impact out ability to deliver a fair service. If we become aware of a conflict of interest when a project has commenced, we reserve the right to pause the delivery of service and give you the option to proceed or withdraw.

COOKIES

We employ the use of cookies. By using The Company website you consent to the use of cookies in accordance with The Company privacy policy .Most of the modern day interactive web sites use cookies to enable us to retrieve user details for each visit. Cookies are used in some areas of our site to enable the functionality of this area and ease of use for those people visiting. Some of our affiliate / advertising partners may also use cookies.

LICENSE

Unless otherwise stated, The Company and/or it's licensors own the intellectual property rights for all material on the website. All intellectual property rights are reserved. You may view and/or print pages from the website for your own personal use subject to restrictions set in these terms and conditions. You must not:

  • Republish material from this website.

  • Sell, rent or sub-license material from this website

  • Reproduce, duplicate or copy material from this website

  • Redistribute content from this website (unless content is specifically made for redistribution).

HYPERLINKING TO OUR CONTENT

The following organisations may link to our Web site without prior written approval: Government agencies; Search engines; News organisations; Online directory distributors when they list us in the directory may link to our Web site in the same manner as they hyperlink to the Web sites of other listed businesses; and System-wide Accredited Businesses except soliciting non-profit organisations, charity shopping malls and charity fundraising groups which may not hyperlink to our Web site.

These organisations may link to our home page, to publications or to other Web site information so long as the link: (a) is not in any way misleading; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products or services; and (c) fits within the context of the linking party's site. We may consider and approve in our sole discretion other link requests from the following types of organisations: commonly-known consumer and/or business information sources such as Chambers of Commerce, American Automobile Association, AARP and Consumers Union; dot.com community sites; associations or other groups representing charities, including charity giving sites, online directory distributors; internet portals; accounting, law and consulting firms whose primary clients are businesses; and educational institutions and trade associations.

We will approve link requests from these organisations if we determine that: (a) the link would not reflect unfavourably on us or our accredited businesses (for example, trade associations or other organisations representing inherently suspect types of business, such as work-at-home opportunities, shall not be allowed to link); (b)the organisation does not have an unsatisfactory record with us; (c) the benefit to us from the visibility associated with the hyperlink outweighs the absence of MY Engineering & Architectural Technology Services Ltd; and (d) where the link is in the context of general resource information or is otherwise consistent with editorial content in a newsletter or similar product furthering the mission of the organisation.

These organisations may link to our home page, to publications or to other Web site information so long as the link: (a) is not in any way misleading; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and it products or services; and (c) fits within the context of the linking party's site.

If you are among the organisations listed in paragraph 2 above and are interested in linking to our website, you must notify us by sending an e-mail to hello@myengineer.ie. Please include your name, your organisation name, contact information (such as a phone number and/or e-mail address) as well as the URL of your site, a list of any URLs from which you intend to link to our Web site, and a list of the URL(s) on our site to which you would like to link. Allow 2-3 weeks for a response.

Approved organisations may hyperlink to our Web site as follows: By use of our corporate name; or By use of the uniform resource locator (Web address) being linked to; or By use of any other description of our Web site or material being linked to that makes sense within the context and format of content on the linking party's site.

No use of My Engineer Ltd logo or other artwork will be allowed for linking absent a trademark license agreement.

IFRAMES

Without prior approval and express written permission, you may not create frames around our Web pages or use other techniques that alter in any way the visual presentation or appearance of our Web site. We also utilise the services of third party service providers in order to provide data gathering through online forms, for the purposes of providing quotations or other data necessary to undertake our work.

RESERVATION OF RIGHTS

We reserve the right at any time and in its sole discretion to request that you remove all links or any particular link to our Web site. You agree to immediately remove all links to our Web site upon such request. We also reserve the right to amend these terms and conditions and its linking policy at any time. By continuing to link to our Web site, you agree to be bound to and abide by these linking terms and conditions.

REMOVAL OF LINKS FROM OUR WEBSITE

If you find any link on our Web site or any linked web site objectionable for any reason, you may contact us about this. We will consider requests to remove links but will have no obligation to do so or to respond directly to you.

Whilst we endeavour to ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we commit to ensuring that the website remains available or that the material on the website is kept up to date.

CONTENT LIABILITY

We shall have no responsibility or liability for any content appearing on your Web site. You agree to indemnify and defend us against all claims arising out of or based upon your Website. No link(s) may appear on any page on your Web site or within any context containing content or materials that may be interpreted as libellous, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.

DISCLAIMER

To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our website and the use of this website (including, without limitation, any warranties implied by law in respect of satisfactory quality, fitness for purpose and/or the use of reasonable care and skill). Nothing in this disclaimer will:

  • limit or exclude our or your liability for death or personal injury resulting from negligence;

  • limit or exclude our or your liability for fraud or fraudulent misrepresentation;

  • limit any of our or your liabilities in any way that is not permitted under applicable law; or

  • exclude any of our or your liabilities that may not be excluded under applicable law.

The limitations and exclusions of liability set out in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer or in relation to the subject matter of this disclaimer, including liabilities arising in contract, in tort (including negligence) and for breach of statutory duty.

To the extent that the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.

Additional Terms & Conditions for MyPropertySurvey.ie

These are additional terms, relating to this specific service and should be read as an addendum to our overall terms also.

General:

Pay Online Today quotations are acceptable only when a quote is generated and submitted to our online system, to which a validity of 30 days applies. An instruction to proceed either by payment for Pay Online Today options or other Verbal or Written confirmation is deemed to be acceptance of the quotation and the terms and conditions outlined herein and GDPR Policy, and will be construed as an engagement for the quoted professional services on the date such confirmation was received (the "engagement date"). In default of any term not being stated, the quotation is valid for 30 days. All quotations are subject to normal inflation costs, for projects that are protracted beyond 6 Months duration from the engagement date.

The service of myPropertySurvey.ie will be undertaken within the timescales indicated on the myEngineer.ie or myPropertySurvey.ie website. A professional employee of The Company will be assigned to undertake the quoted project. This will involve the works stipulated on our website which describe the product and the nature of the work to be undertaken. Further examples of work may be cited on our Blog site, however these may not necessarily be applicable to your project. We will provide the necessary services required to undertake the work to complete our standard report, which may include the re-issuance of a survey report if it is for a property that was surveyed within the last 6 months, where the previous client has withdrawn and where no substantial change was likely to have been made to the property. All reports issued are for the benefit of the Client and their Solicitor only and can not be transferred, in whole or part, to any third party without written consent from us beforehand.

The Company are not liable for the following:

  • Further examination of items that were uncovered by our report, or other specialist reporting that may be required to investigate a particular matter or defect.

  • We do not undertake to prepare a Certificate/Opinion on Compliance/exemption of the property with Planning Permission or Building Regulations. This is a separate matter that should be provided by the Vendor. If such certificates have been determined to be required and are not forthcoming from the Vendor, The Company will provide a quotation for such certification and we reserve the right to qualify our opinion for any non-compliant matter or decline to offer such certification.

  • We do not undertake to prepare a Statutory Declaration of Identity in relation to any mapping associated with the property. Such declarations should be provided by the Vendor. If this has been determined to be required and is not forthcoming from the Vendor, The Company will provide a quotation for such a declaration and we reserve the right to qualify such opinion or decline to offer such an opinion.

  • We only examine what is visually obvious on the day of inspection. We are not liable for any problems arising from items that were not visually obvious on the day of inspection, were concealed, were inaccessible or had not manifested. The report contains a basis of assumptions for most sections (listed thereon) and these assumptions also limit our liability in the event that a defect is uncovered at a later stage.

  • We are not responsible for the accuracy of monetary references in the report, and such references are based on generic assumptions for similar work and cannot account for other unforeseen items that may occur. These figures are just guideline figures for discussion purposes and do not represent an accurate BOQ estimate or other such type of estimate. The figures are for general discussion only.

  • We are not bound to complete costing reports for lending agencies for incomplete properties.

  • The report is offered as a professional insight into the condition of the property from a walkover survey. It is to be understood that defects may be present when purchasing a property, works may be required to be undertaken and there may be remedial works or snags present.

  • The report prepared is valid for the duration it takes to complete the legal conveyance to purchase the property for a single client instance, provided that the property has not been altered in any way in the interim period.

  • Any opinion regarding planning permission/exemption is just an opinion based on a common working knowledge of the planning system. The outcome of a subsequent application may vary and The Company has no liability in this regard.

  • The Company will not engage with the Vendor or their agents from once the report is prepared, unless there is an agreement with the client prior to same.

  • We are not liable for concealed defects that have been painted over, wallpapered over or altered / adjusted so as to deliberately conceal damage.

  • It is expected that buildings are constructed to a standard building methodology such as the building regulations or acceptable standards for buildings that pre-date the building regulations i.e. the Mitchell series of building books. There is a basic assumption that buildings are constructed to these standard methods. However, deviations from such standards cannot be accounted for.

Snag Surveys:

  • The Company are not retained to undertake re-inspections of the property from the initial quotation. Such re-inspections are quoted on the snag report and the client undertakes to pay for same in the event that a re-inspection is requested.

  • The Company are not liable for any other works/inspection of works that are undertaken outside the property in common areas or public areas.

  • Snag survey reports do not include planning searches, mapping declarations, opinions on compliance or other such work (Unless a pre-snag inspection report is requested as per the options on our website).

  • The snag report is a list of obvious defects from a non-invasive walkover survey of the property.

  • The purchaser will be reliant on the certification/opinions/declarations furnished with the property on purchase.

  • The Company are not liable for any future defects that may present/manifest after the date of the report

  • The Company are not liable for any structural defects, planning issues or other such manifestations that are outside the scope of a standard snag list.

During an inspection:

An Engineer/Surveyor will inspect the property, but the following limitations apply:

  • Ladders will be used for access to an attic up to a maximum of 3.0m in height.

  • We will not crawl onto roofs or narrow attic spaces to inspect a property.

  • The Engineer/Surveyor will not climb or walk onto any roof surfaces.

  • Roofs will be examined from the ground using binoculars or telescopic photography, up to a maximum height of 8.0m. We may not use such technology on single storey property where the roof is visually accessible at ground level.

  • The Engineer/Surveyor will not traverse any field or property that contains unrestrained animals.

  • All areas of the property are expected to be reasonably accessible. However, the Engineer/Surveyor will not unscrew or tamper with areas that are deliberately sealed (screwed, glued, nailed, blocked or locked areas). If certain areas are locked on the day of inspection, reinspection of that area at a later date will incur an additional call-out charge.

  • Boundary inspections are limited for the immediate boundary of the house and up to a maximum of 0.202 hectares.

  • Examination of out-buildings are a cursory glance for general structural appraisal, but are generally excluded from the contents of the report.

  • We may move certain small items in the property to inspect same, but we will not move large items of furniture or other such items in order to gain access.

  • We do not meet with the Client at the property for insurance reasons.

Additional Terms & Conditions for My3D.ie

These are additional terms, relating to this specific service and should be read as an addendum to our overall terms also.

General:

Pay Online Today quotations are valid for 1 day. Where deferred payment is chosen, or where an offline quotation is provided, it is valid for 7 days. An instruction to proceed either by payment for Pay Online Today options or other Verbal or Written confirmation is deemed to be acceptance of the quotation and the terms and conditions outlined herein and GDPR Policy, and will be construed as an engagement for the quoted professional services on the date such confirmation was received (the "engagement date"). In default of any term not being stated, the quotation is valid for 30 days. All quotations are subject to normal inflation costs, for projects that are protracted beyond 6 Months duration from the engagement date.

The service of my3D.ie will be undertaken within the timescales indicated on the myEngineer.ie or my3D.ie website. A professional employee of The Company will be assigned to undertake the quoted project. This will involve the works stipulated on our website which describe the product and the nature of the work to be undertaken. Further examples of work may be cited on our Blog site, however these may not necessarily be applicable to your project. We will provide the necessary services required to undertake the work to complete our standard service.

The Company are not liable to undertake the following:

  • The 3D design of specific internal furniture, colouring’s, floor coverings, wall coverings, kitchen specification or any other design items that is not within our general working palette of items.

  • Deviations from the plan uploaded/provided or for the updating/revision to any plan. We are not retained as a primary design team, we only provide modelling services for the plan uploaded/provided.

  • We are not liable for errors, inaccuracies, non-compliant designs, technical flaws or otherwise in the plans uploaded/provided.

  • It is the responsibility of The Client to provide the most up-to-date plan version, as changes thereafter to correct and update a project will incur additional drafting charges on a per-hour basis.

In retaining the services of The Company, we endeavour to provide the following:

  • The interpretation of your plan uploaded/provided in order to provide 3-Dimensional renders (3D) for various elements quoted.

  • 3D Elevations / Plan Overview / Internal images are a visual interpretation of your plan uploaded/provided. The interpretation will be similar to examples presented on our website and/or social media pages. The images will be based on your design indications which will be sought through correspondence/online form etc and utilised to inform the desired finish.

  • In the absence of any specific guidelines from The Client we will undertake our standard level of finish and assumption in order to complete the project.

  • The Company decide the views, angles of vision and presentation of the final 3D work.

  • We do not provide REVIT, AutoCAD or Photoshop files for any project. We only provide completed work in electronic format (.PDF, .JPG, .PNG) as necessary. We do not provide prints of the work in any manner.

Copyright:

The Company have no liability in respect of the use of the plan uploaded/provided and have assumed that the client has paid all relevant professional fees to initial consultants and have all rights to use and reproduce the plans as necessary and that this licence is extended to The Company for use in the provision of 3D Services as before described. The client accepts all liabilities for any claims made in this regard by the authorise of the original works and/or the holder of the original copyright.

The Company will provide a watermark of authenticity on all images generated, unless there is a specific request to remove same for the purposes of brochure reproduction. The images and final composition of the images remains copyright of The Company at all times. The Company retain the right to use the images for the purposes of reproduction on social media, company website for promotion or to cite examples of recent work. The Name/Location etc will not be published as per our GDPR policy.

Additional Terms & Conditions for myMaps.ie.

These are additional terms, relating to this specific service and should be read as an addendum to our overall terms also.

Pay Online Today quotations are valid for 1 day. Where deferred payment is chosen, or where an offline quotation is provided, it is valid for 7 days. An instruction to proceed either by payment for Pay Online Today options or other Verbal or Written confirmation is deemed to be acceptance of the quotation and the terms and conditions outlined herein and GDPR Policy, and will be construed as an engagement for the quoted professional services on the date such confirmation was received (the "engagement date"). In default of any term not being stated, the quotation is valid for 30 days. All quotations are subject to normal inflation costs, for projects that are protracted beyond 6 Months duration from the engagement date.

The service of myMaps.ie will be undertaken within the timescales indicated on the My Engineer Ltd website. A professional employee of The Company will be assigned to undertake the quoted project.

The following is to be specifically noted:

  1. myMaps.ie do not engage in the setting-out or establishment of boundaries. We are retained to survey existing and established boundaries and prepare a map to represent same.

  2. We only issue a sworn statutory declaration of identity based on maps that we prepare.

  3. Land Registry Compliant Maps are prepared on the basis that the Land Registry operate a non-conclusive boundary system. Boundaries are relative only to the immediate boundaries indicated on the Land Registry Compliant Map.

Additional Terms & Conditions for myCerts.ie or any Certification services provided.

These are additional terms, relating to this specific service and should be read as an addendum to our overall terms also.

Pay Online Today quotations are valid for 1 day. Where deferred payment is chosen, or where an offline quotation is provided, it is valid for 7 days. An instruction to proceed either by payment for Pay Online Today options or other Verbal or Written confirmation is deemed to be acceptance of the quotation and the terms and conditions outlined herein and GDPR Policy, and will be construed as an engagement for the quoted professional services on the date such confirmation was received (the "engagement date"). In default of any term not being stated, the quotation is valid for 30 days. All quotations are subject to normal inflation costs, for projects that are protracted beyond 6 Months duration from the engagement date.

The service of myCerts.ie will be undertaken within the timescales indicated on the My Engineer Ltd website. A professional employee of The Company will be assigned to undertake the quoted project.

The following is to be specifically noted:

  1. We reserve the right to determine if a property is certifiable i.e. substantially within the standards and requirements of the Planning & Building Regulations.

  2. We reserve the right it issue a ‘qualified’ opinion on compliance for works that are inaccessible (e.g. septic tanks, treatment systems, foundations, fire construction etc), or for works that are not substantially compliant with Planning or Building Regulations, in our opinion.

  3. We reserve the right to withdraw our services, without refund, for works that are substantially non-compliant and require regularisation but there is an unwillingness to engage in regularisation.

  4. Our certificates wording accords with the Law Society Format. There may be deviations to same in the interests of clarity and conveying the nature of the Relevant Works accurately.

  5. Payment for services does not bind myengineer.ie to have any obligation to issue an Opinion on Compliance for any property. We reserve the right to withdraw our services in the event that the property is not certifiable in accordance with our professional opinion on same.

  6. myEngineer.ie maintain a minimum level of professional indemnity insurance. In retaining our services and the services of myCerts.ie, we are not bound to increase the level of professional indemnity insurance for any specific project.

Additional Terms & Conditions for MyPlans.ie

These are additional terms, relating to this specific service and should be read as an addendum to our overall terms also.

Pay Online Today quotations are valid for 1 day. Where deferred payment is chosen, or where an offline quotation is provided, it is valid for 7 days. An instruction to proceed either by payment for Pay Online Today options or other Verbal or Written confirmation is deemed to be acceptance of the quotation and the terms and conditions outlined herein and GDPR Policy, and will be construed as an engagement for the quoted professional services on the date such confirmation was received (the "engagement date"). In default of any term not being stated, the quotation is valid for 30 days. All quotations are subject to normal inflation costs, for projects that are protracted beyond 6 Months duration from the engagement date.

The service of myPlans.ie will be undertaken within the timescales indicated on the myEngineer.ie or myPlans.ie website. A professional employee of The Company will be assigned to undertake the quoted project. This will involve the works stipulated on our website which describe the product and the nature of the work to be undertaken. Further examples of work may be cited on our Blog site, however these may not necessarily be applicable to your project. We will provide the necessary services required to undertake the work to complete our standard report.

The presentation of plans on our website are for visual display only and are not permitted to be copied or reproduced either directly or indirectly by any person, party or organisation. The plans are subject to the copyright of The Company in all formats (printed or electronic). The purchase of a set of plans from our website is a licence for use for only one time by the purchasing client and this use is not transferable in any way without the express written consent of The Company and the payment of any other royalty or licence fee necessary to extend the copyright. The Company take all reasonable care to present the data regarding the plans in an accurate manner, however The Company do not accept any liability for errors or omissions that may be present.

The Company do not take any liability for revisions or alterations that may be required to be made to the plans at the discretion of a statutory authority or other such body. These plans are to be used for the purposes of obtaining planning permission and establishment of an overall design. They do not warrant or take in to account the technical accuracies necessary for construction, building, building regulations, planning regulations or other such regulations. The plans are a visual interpretation and only convey volumetric and special concepts as a generic baseline for a design process. All plans should only be used when a registered and indemnified building professional is satisfied to submit same to a statutory authority for planning consideration only. The plans are not suitable for construction.

The website uses a payment gateway provided by STRIPE. No credit card details are stored directly by The Company in any manner. Disputes / Refunds in relation to the use / misuse of a credit card / Debit Card are to be taken directly with STRIPE. We accept no liability for any loss or damage incurred.

There are no refunds given when purchased plans are issued to the client.